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Office 16 Click-to-Run Extensibility Component 64-bit Registration prevents Office 365 32-bit installation Fix

by | May 9, 2018 | Howtos, Troubleshooting, Windows

You may face this issue when you are trying to install Office 2016 after uninstalling preinstalled office 362 Demo.

To completely uninstall Office 16 Click-to-Run Extensibility Component 64-bit Registration follow the steps

  • Press Win + R to open the Command Prompt, type "installer" and click Enter to open the folder in File Explorer.
  • Add the column "Subject", Right-click the column headers, and click More and select Subject
  • sort on the Subject column and scroll down until you locate the name "Office 16 Click-to Run Extensibility Component 64-bit Registration"
  • Right-click the MSI file and choose to uninstall

 

Now you can install Office 2016 .

Enjoy

Using the HP Cloud Recovery Media

by | Feb 15, 2018 | Howtos, OS, Windows

If you have lost your HP recovery media which came with HP Laptop or Desktop and you need to reinstall the OS you may required to purchase the original recovery media from hp by giving a nominal fee + shipping charge , but i don't think some of you may notice that ,by late 2016 hp release a service called "HP Cloud Recovery Media" , The HP Cloud Recovery Download Tool allows you to download recovery software to a USB drive. The recovery software works for HP PCs with Windows 10 Professional (64-bit) and Windows 7 Professional (64-bit).

What you need:

  • A blank USB drive with a minimum of 16 GB
  • An HP computer with Windows 10 Professional (64-bit) or Windows 7 Professional (64-bit)

Downloading Recovery Software:

 This software recovery solution is only for specific supported computer models with Win 7 Pro (64-bit) or Win 10 Pro (64-bit). Refer to the list of supported models to verify that your computer is supported before proceeding with this recovery solution. The speed at which the recovery software downloads depends on the quality and speed of the Internet connection.

HP Cloud Recovery Client click this link to download the client , then save and run the file , now insert your blank 16 Gb USB drive (Minimum) , read instructions carefully , clicking next will format and wipe all data from your usb drive .

Figure1: HP Cloud Recovery Download Tool Welcome screen

  • if you are downloading in a secure network then you may enter your proxy detail in the next screen , i am skipping this procedure because , i dont use any proxy , Click Next

When the Cloud Recovery tool detects the information for your device, click Next. OR

If you are downloading the recovery media on a different computer than the computer to be recovered, check the I need to enter the serial number for my HP system box to manually type in the information for the affected system.

Figure2: System Information Page

  • Use the drop-down menus to select the Recovery Options, Region, and Download Server, and then click Next.

For a better download experience, select a Download Server for your particular location.

Figure3 : Recovery Options, Region, and Download Server drop-down menus

  • Select your USB drive from the drop-down menu, and then click Next.

Figure4 : USB Preparation Page

Carefully read the confirmation message (which states that any information on the USB drive is deleted during this process), and then click OK.

Figure 5: Confirmation message

  • When the download completes, click OK.

Figure6 : Download complete

Click next .

Figure7 : Finish the download

  • To finish the download and close the program, click Finish.

The recovery download is now complete and ready for use on your HP PC with Windows 10 Professional (64-bit) or Windows 7 Professional (64-bit).

Supported Models

For a list of products that support the HP Cloud Recovery Download Tool, go to HP Cloud Recovery Supported Platforms.

Frequently Asked Questions

Review these frequently asked questions for information about using the HP Cloud Recovery Download Tool.

What should I do if an 'Invalid Serial Number' error message displays?
If an Invalid Serial Number message displays, re-enter the correct serial number.
What if a 'Model not found' error message displays?
If a Model not found error message displays, perform the following steps.
  1. Check that your device is included in the list of supported models.
  2. Re-enter the correct serial number.
I am experiencing long delays after clicking 'Next' on the welcome page of the application. What should I do?
If you experience long delays after clicking Next on the Welcome page, perform the following steps.
  1. Check your network connectivity.
  2. Restart the Cloud Recovery app and try again.
I am trying to use the recovery tool on a secure network, but it keeps failing. What should I do?

If your attempts to use the recovery tool on a secure network fail, contact the network administrator to get your proxy server, port information, and login credentials.

What if my download attempts keep failing?
If your download attempts keep failing, check for the following items.
  • Check your Internet connection.
  • Check that the system date and time are set correctly.
What if a 'Requested resource is not available' error message displays?

If you get a Requested resource is not available error message, check your network connectivity and restart the process.

What should I do if my downloads keep timing out, even after several tries?

If your downloads keep timing out, check your network connectivity. A strong Internet connection is required to complete the download.

I am getting an error message 'Disk not selectable.' What should I do?

If you get a Disk not selectable error message, make sure your USB drive has 16 GB of free space to use.

What if the process fails during the USB format?
If the download process fails during the USB formatting, check for the following items.
  1. Make sure the USB device has a minimum of 16 GB.
  2. Make sure the USB device is properly inserted into the USB port.
What should I do if the process fails when applying the file to USB?
If the download process fails when applying the file to the USB device, check for the following items.
  1. Make sure the USB device is 16 GB or more.
  2. Make sure the USB device is properly inserted into the USB port.
The USB device is not included in the list of boot devices. What should I do? (Windows 10) "Open below corresponding tab for the details"
It might be necessary to disable secure boot in the BIOS in order to start the computer using recovery media.
Use one of the following methods to open the Computer Setup Utility, and then choose your device type below for steps to disable secure boot.
  • Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens.
  • Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Press F10.
To navigate the Computer Setup Utility, choose menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Escape key to exit from a submenu without
Notebooks
Disable secure boot on notebook computers.
  1. Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options, and then press Enter.
    Figure 8: System configuration

    Figure 9: Boot options

  2. Use the down arrow key to select Secure Boot, and then press Enter.
  3. Use the down arrow key to modify the setting to Disable, and then press Enter.
  4. Use the arrow keys to select Legacy Support, and then press Enter.
  5. Use the arrow keys to modify the setting to Enable, and then press Enter.
  6. Press F10 to accept the changes and exit or use the left arrow key to select the Exit, use the down arrow key to select Exit Saving Changes and then press Enter to select Yes.
  7. The Computer Setup Utility closes, and the Operating System Boot Mode Change screen displays, prompting you to confirm the Boot Options change. Type the code shown on the screen, and then press Enter to confirm the change.
    The Computer Setup Utility closes, and the computer restarts.
  8. Turn the computer off.
You can now boot from the recovery media.
Desktops
Disable secure boot on desktop computers.
  1. Use the right arrow key to choose the Security menu, use the down arrow key to select Secure Boot Configuration, and then press Enter.
    Figure 10: Security menu

  2. Press F10 when the Secure Boot Configuration window displays.
    Figure 11: Secure Boot Configuration

  3. Use the down arrow key to select Secure Boot, and then press the left or right arrow keys to modify the setting to Disable.
  4. Use the up arrow key to select Legacy Support, and then press the left or right arrow key to modify the setting to Disable.
    Figure 12: Disabling Secure Boot

  5. Press F10 to accept the changes and exit. Then press Enter or use the left arrow key to select File, use the down arrow key to select Exit Saving Changes, and then press Enter to select Yes.
  6. The Computer Setup Utility closes and the Operating System Boot Mode Change screen is displayed, prompting you to confirm the Boot Options change.
    Type the code shown on the screen, and then press Enter to confirm the changes.
    The Computer Setup Utility closes, and the computer restarts.
  7. Turn the computer off.
    You can now boot from the recovery media.

X64 Exception type 0D in HP DL180 Gen9 (Fix)

by | Aug 18, 2017 | OS, Servers, Troubleshooting, Windows

I faced this error after changing the motherboard

so i googled as per the HPE advisory says its the issue is with the HBA card firmware so you need to use SPP to upgrade firmware, BTW the server is equiped with HBA240 please check the below given url for more reference to fix this issue you can use SPP as per HPE

HPE Advisory Link

but above step didnt fix my issue

So as suggested by HPE Tech team i have perform the steps given below

 

BIOS backup and Restore on replaced system board and check the status. Please find the process

1:  Format a USB with FAT 32. and add a folder with a specific name so that you can confirm you have mounted to correct directory

2:  Connect it directly with the Gen9 server.

3:  Reboot the server.

4:  While Posting Tap F9 while it prompts to enter into the UEFI  BIOS.

5:  Once in UEFI BIOS select " Embedded Application ".

6:  Further Select "  Embedded UEFI Shell ".

7:  Once you are in  " Shell > "  prompt.

8:  Type : map -r

9:  It will list the connected USB as FS0: . this may vary. in my case i have seen BOTH "FS0: & FS1:" so you shoud check its your usb or other devices as i said earlier you should mount the device and check for the folder which we have created. type cd " FS0: " or " FS1 " OR " FSnth " number of devices and check .type  " ls "  this will show created folder, if your folder is missing change ID from FS0: TO FSnth: if folder is present we can continue to next step

 n th = number of FS devices

10: Then type *FS0:  ( Tap Enter )

11: It will  change the directory  into FS0 (ie: USB connected externally)

12: Then type " sysconfig   -export  filename.conf "  from the FS0:\> prompt (This will export the BIOS configuration  into a file named  (filename .conf)

13: To edit the BIOS  configuration file :

14: Type  edit  filename.conf  from FS0:\>  prompt

15: Once editing is done then tap Ctrl  + Q at the same time  to exit from the editing screen. If you want to save the changes then Tap " y " else " n ".

16: To import the changed file  from the USB into the server type :   sysconfig   -import filename.conf from FS0:\> prompt

17: It will import the file and change the configuration  in the server BIOS automatically.

18: To verify the changes reboot the server and check.

 

Good Luck !

How to Enable Nic Teaming in Windows Server 2012 r2

by | Jun 1, 2017 | Howtos, Networking, OS, Windows

  • In Server Manager, click Local Server.
  • In the Properties pane locate NIC Teaming, and then click the link Disabled to the right. The NIC Teaming dialog box opens.
  • In Adapters and Interfaces, select the network adapters that you want to add to a NIC Team.
  • Click TASKS or Right Click, and then click Add to New Team.
  • The New team dialog box opens and displays network adapters and team members. In Team name, type a name for the new NIC Team.you can get an option to select interface then click okay
  • after that go and check your network adapters , now you can see a new adapter with Nic team name, change ip in that adapter, done

enjoy

How to fix Autoconfiguration IPv4 Address issue Windows Server 2012 r2

by | Jun 1, 2017 | Howtos, Troubleshooting, Windows

Today when i install Windows Server 2012 r2 OS in a new HPE Proliant DL 380 server, after the os installation i have added ip manually to the Ethernet interface, but i get a Limited Access error,so i double check the ip is correct or not, i was right ip is correct, so i disabled firewall ,then i checked by typing ipconfig in the command prompt and i get result as follows

 

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP Ethernet 1Gb 4-port 331T Adapter
Physical Address. . . . . . . . . : 3C-A8-2A-F3-CF-9C
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f0e1:58c8:4e40:4513%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.60.148.43(Duplicate)
Subnet Mask . . . . . . . . . . . : 255.255.255.224
Autoconfiguration IPv4 Address. . : 169.254.69.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 10.60.148.33
DNS Servers . . . . . . . . . . . : 10.60.148.36
10.1.12.43
NetBIOS over Tcpip. . . . . . . . : Enabled

 

as you can see there is two ipv4 ip's , one is the ip which i given , second is APIPA range ip

 

to fix this please follow the steps

  1. Click on start and click on RUN (or simple press windowsKey+R ) type CMD
  2. type ipconfig

this is will give you following result

 

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HP Ethernet 1Gb 4-port 331T Adapter
Physical Address. . . . . . . . . : 3C-A8-2A-F3-CF-9C
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f0e1:58c8:4e40:4513%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.60.148.43(Duplicate)
Subnet Mask . . . . . . . . . . . : 255.255.255.224
Autoconfiguration IPv4 Address. . : 169.254.69.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 10.60.148.33
DNS Servers . . . . . . . . . . . : 10.60.148.36
10.1.12.43
NetBIOS over Tcpip. . . . . . . . : Enabled

now type below code in the command prompt

netsh interface ipv4 show inter

this will show you below resurlt

C:\\Users\\Administrator>netsh interface ipv4 show inter

 

Idx     Met         MTU          State                Name

---  ----------  ----------  ------------  ---------------------------

  1          50  4294967295  connected     Loopback Pseudo-Interface 1

 12          10        1500  connected     Ethernet

 13           5        1500  disconnected  Embedded LOM 1 Port 1

 14           5        1500  disconnected  Ethernet 2

 15           5        1500  disconnected  Embedded LOM 1 Port 2

 16           5        1500  disconnected  Ethernet 3

 17           5        1500  disconnected  Ethernet 4

 18           5        1500  disconnected  Embedded LOM 1 Port 3

 19           5        1500  disconnected  Embedded LOM 1 Port 4

 

 

 

check for the connected interface

from the above command result you can find the connected interface notedown its idx id which is 12 in my case but your id may vary , type following command with your idx id in the command prompt then press enter

netsh interface ipv4 set interface 12 dadtransmits=0 store=persistent

 

this will give you following result

C:\\Users\\Administrator>netsh interface ipv4 set interface 12 dadtransmits=0 store=persistent

Ok.

  1. Click on start and click on RUN (or simple press windowsKey+R ) type CMD and Type Services.msc a box will appear Search for DHCP client right click on it and Click on Properties click on Startup Type select Disable
  2. Now Click on Stop Button Below And click on Ok

* Note

  1. Unplug Your Lan Cable And Restart your System
  2. After Restart don't Plugin your Cable, Come again to Services.msc find DHCP client right click on it and Click on Properties click on Startup Type now select Automatic
  3. Click on Start button below and then Ok.
  4. Now Plugin your Lan Cable and Enjoy.

 

How to retrieve a serial from a remote computer

by | May 29, 2017 | Howtos, Windows

To find serial number of a given system ,you need system host-name of targeted machine , and it has to be online in the lan (network)

then open "cmd" then ping your hostname 

if you receive all 4 packets back that means your targeted machine is online in the lan

now type following command in the command prompt

wmic /NODE: "INDIA-L090" bios get serialnumber

In this tutorial i have used "INDIA-L090" as host name this may vary in your case

 

enjoy

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